Refund policy

We accept returns within 30 days of delivery (based on the tracking number).
Returned items must be in the same condition you received them.
To start a return, please email us at support@meeandmini.com with your Name, Order Number, and Reason for Return. Our team will provide you with a prepaid return label.
Once the item is received and inspected, refunds will be processed within 3–5 business days.
A restocking fee of up to 15% may apply for non-defective items returned for reasons such as change of mind or ordering error. Defective or incorrect items are refunded or replaced in full, with no restocking fee.

If the package is returned to us by the carrier because the shipping address provided was incorrect or incomplete, we will contact you with two options:

Reshipment – We will reship your order once the correct address is confirmed. A reshipping and handling fee will apply.
Refund – If you prefer not to reship, we will issue a refund of the product price, minus original shipping costs. A restocking fee of up to 15% may also apply.

Package Not Returned (Lost or Destroyed)

If the package is not returned to us and is confirmed lost or destroyed by the carrier due to the incorrect address, we cannot issue a refund. As a courtesy, we will provide a store credit equal to 50% of the product price toward a replacement order.

Customer Provided Correct Address

If the shipping address provided was correct and the package is returned or misdelivered due to a carrier error, we will reship the order at no additional cost.
If you would like to update your address for the reshipment, standard reshipping and handling fees will apply.

Orders may be modified or canceled within 12 hours of purchase.
Because many of our products are printed on demand, once production begins, cancellation is no longer possible.
Exceptions: Custom-printed items (such as apparel, mugs, and ornaments) cannot be canceled once an order is placed, unless defective or misprinted.

Clearance items are final sale and cannot be returned or refunded. They may not include original packaging.

If you receive an item that is defective, damaged, or not as described, please contact us within 30 days of delivery.
We will issue a replacement at no cost or a full refund if a replacement is not available.
After 60 days from delivery, we are unable to issue refunds or replacements.

Customs duties, taxes, and import fees are the responsibility of the customer. These charges vary by country.
We are not responsible for delays caused by customs.

For any inquiries, please email support@meeandmini.com.